Data Commitments

1. Data Protection Framework

Scope

  • Governs processing of enterprise data
  • Applies to AI system implementation
  • Covers model training and inference
  • Includes safety monitoring

Definitions

  • Enterprise Data: Customer-provided information
  • AI Processing: Model training and usage
  • Security Measures: Protection protocols
  • Service Output: AI system results

2. Data Processing Terms

Processing Limitations

  • Authorized business purposes only
  • No unauthorized model training
  • No data sharing/selling
  • No cross-context usage

Security Requirements

  • Encryption standards
  • Access controls
  • Monitoring systems
  • Incident response
  • Regular audits

3. Enterprise Rights and Controls

Customer Controls

  • Data access management
  • Processing restrictions
  • Output monitoring
  • Usage tracking
  • Deletion rights

Security Measures

  • Annual security assessments
  • Regular compliance reviews
  • Incident notifications
  • Audit capabilities
  • Access logs

4. Data Protection Commitments

Provider Obligations

  • Maintain confidentiality
  • Implement safeguards
  • Monitor compliance
  • Report incidents
  • Support audits

Processing Standards

  • Documented procedures
  • Risk assessments
  • Security controls
  • Access limitations
  • Training requirements

5. Compliance Framework

Legal Requirements

  • Data protection laws
  • Industry standards
  • Security regulations
  • Privacy requirements
  • Export controls

Documentation

  • Processing records
  • Security measures
  • Audit trails
  • Incident reports
  • Compliance records

6. International Data Transfers

Transfer Mechanisms

  • Standard contractual clauses
  • Transfer impact assessments
  • Security measures
  • Compliance monitoring
  • Risk mitigation

7. Incident Management

Response Protocol

  • Immediate notification
  • Investigation support
  • Remediation steps
  • Documentation
  • Follow-up measures

8. Term and Termination

Data Handling

  • Return procedures
  • Deletion requirements
  • Transition support
  • Verification process
  • Compliance certification

[Additional sections on Sub-processors, Technical Measures, and Specific Compliance Requirements available upon request]